Testimonials

4.8

Based on 281 reviews

14:25 07 Feb 20

I'm really happy with the service provided by Watch Repair Piccadilly. They repaired the old Lip Nautic Ski of my grand father from 1968 for a very cheap cost. The results was really good. I had a small problem with the watch a few weeks after with the minutes hand and they repair it for free. They are very professional, passionate and friendly. I will ask them next time I need to repair a watch.

Darryl Teo

13:48 02 Feb 20

I brought my watch to get its mechanism repaired, battery changed, and strap replaced. The service was efficient and friendly and the pricing was very reasonable. An absolutely fantastic small business, which I cannot possibly recommend enough!

John Brennan

08:52 28 Jan 20

Exceptional customer service from these guys. Reasonable prices and many jobs are done while you wait. Wonderful staff. Highly recommended.

Vaibhav Rana

09:32 17 Jan 20

I highly recommend this teeny tiny shop in Piccadilly Circus station. These guys really know what they are doing!! Thanks to both Joel and Jonathan for getting my watch fixed. I bought a mechanical watch recently and it had issues with the dates. The day I went to them they tried to look at it and fix on the spot but they said it would take longer and asked me to leave the watch with them. I left it with Joel at the shop in December and he assured me that they will fix it. It took slightly longer than expected for them to fix the watch during Christmas Holidays and parts but Jonathan was always available to respond to my queries even when the shop was closed and kept me informed during this period and was on hand to answer any queries - Jonathan is very passionate about watches as well. This is why it makes them different from other shops. I finally collected my watch yesterday and was so happy. Not just because the problem with the date was fixed but also the customer service they provided was impecable. Will definitely go to these guys in the future and I highly recommend them.

David Hodson

15:05 17 Dec 19

Took my watch here to have a rod replaced in strap. They did it very quickly and didn't even charge. Great service from a great small business.

Selina Lau

15:26 03 Dec 19

Very good experience. They adjusted the strap of my watch there and then (took approx. 10 mins) for a very affordable price. Happy with the service and would use again without reservation.

Sebastian Gardner

17:52 04 Nov 19

Thank you again for repairing the glass on my submariner! Still impressed with how quickly you got it done! I have recommended you to a few of my friends.

Ben Taylor

16:52 04 Nov 19

Great service in battery replacement for my wife’s Tag and gave my Omega a quick once over while there. Efficient friendly and very well priced. Will be coming back with some of my more special pieces I think. Great job guys. And thanks to Ross for the info it was great help.

Ilias El

19:56 26 Oct 19

Took my watch for a battery replacement. I have a skagen which isn't the simplest to work on (I took it to a couple shops before coming here and they wouldn't do it). The guys did a fantastic job; quickly and very well priced! Will definitely come again!

Synnøve

13:45 15 Oct 19

Tip top service and very nice people. My watch only needed a pin replacement, but it could still have ended up costing a fair bit. In stead the shop fixed it for free - and wished me a good weekend :-)

S U

08:46 06 Oct 19

I was traveling in London, and my watch stopped working. The repair should have taken about 3 weeks, but as I had to leave UK very soon, Joel repaired it for me ultra quick. I though I had to pay for the postage to Japan, but he made it before I go. I strongly recommend this watch repair, they are not only professional, but also very nice and friendly!

David Thomas

10:02 26 Sep 19

just picked up my Omega Seamaster - new crown and resealed. I was kept informed by text, details of required work and cost and time. Came back earlier than expected - 2 weeks and at £95 a very reasonable price; omega dealer would have been over a month and 3X the price. Very happy!

C E

13:18 05 Sep 19

Took an old quartz diver's watch here on Monday to see if any life could be breathed into it. Only a couple of minutes later it was back in my hand ticking away happily. Excellent service, fantastic price. Will now take my more expensive divers here should any need attention in the future.

Mark O'Shea

17:41 04 Sep 19

Brilliant little place. Took my Dad's watch in for a battery replacement and got it done in about 2 minutes. Only charged me £8 which I think is really good value for central London. I'll definitely be back in the future. Thanks.

Aziz Al-Fulaij

10:34 02 Sep 19

Best place to go and repair your watch! Very professional guy (his name was Ross). Was very helpful and finished what I needed in just a few minutes. Such a great guy and this place is the place to go whenever you need to get your watch fixed for sure! Thank you Ross

My Dam

15:28 29 Aug 19

What an absolute joke! Went to H Samuel and quoted £45 and 3-4 weeks turnaround time so decided to look elsewhere in London for an independent shop with integrity. The positive reviews are 100% accurate! £10 for my repair and about 2 minutes wait time. What a pleasant surprise right in the centre of the city. Look no further!

Maxwell Rushton

08:47 26 Aug 19

These guys are awesome. They can fix loads fo things not just watches. Very reasonably priced.

John Sliwka

09:25 21 Aug 19

All ends well and I got my vintage watch back nicely repaired, after four months. I appreciate that considering the age of the watch (1920) it wasn’t an easy job but it would have been easier on me if you had responded to my texts and calls. Meanwhile this is the third mechanical vintage watch you repair for me and the job is perfect at a decent price. So, thank you and back to 5 Stars.

Yinka Balogun

12:11 14 Aug 19

Sean and Santos seem to be carrying off where the previous watch repairer (Lovely guy-Arsenal fan too) left off.... Quality service with a quick turn around! Wonderful

John Mac

15:25 17 Jul 19

Having tried and failed to get a 1964 Seiko repaired locally to where I live I found this place on the web. As I was venturing into London I thought I would give them a try. Fault diagnosed and watch repaired for £15. I am stunned not only by the price but also the service, absolutely faultless. I would add that this watch has sentimental value and I also enquired about price from an on-line repairer. Was quoted between £250 and £300! Now that's a rip off!

Raj Mehta

15:00 05 Jul 19

These guys are amazing! They are so popular that you have to queue.. but they work fast!

Boreal

15:18 26 Jun 19

Great place, great staff. So rare in London to find people who are genuinely interested and proficient at their jobs and what is more - generous with their time and prices. Excellent experience.

Liam UK

12:20 26 Jun 19

Great service, was able to fix my watch on the spot. Friendly and knowledgeable staff and very well priced. They can be tricky to find, just walk round to the right after you come out of the underground barriers. Thanks guys.

Nat Payne

16:21 12 Jun 19

My wife has a Gucci watch thats some 25 years old. I sent it to Gucci for a battery, a service and a new strap. Gucci sent it back saying , sorry we can no longer service it as it is too old. So much for luxury brands. Anyway I took it to Joel and explained my dilemma. Can the watch be saved.? Let me take a look. He opened it up and said it looks like new inside . Half an hour later, the watch was running . It had a new battery , sporting a new leather strap ,with the correct Gucci clasp all for £25. Seriously, cannot recommend this place enough.

Nick Olsouzidis

12:51 22 May 19

Exceptional knowledge in watches. Had my watch (Shore Projects 2) looked by him after it suddenly stopped. He explained options and then fixed it on the spot by cleaning the mechanism. Highly recommended.

Boyan Georgiev

12:13 13 May 19

Great guys and service. Really speedy and affordable service. Recommend and will come again!

Tammara A

19:15 04 May 19

Excellent service! Can't beat this place for price, location, efficiency and fantastic workmanship! I only come here to get my battery replaced for my watch. I wouldn't go elsewhere. Great work Santos!

Phil Correa

20:51 02 Apr 19

Amazing, quick and fair price! I went to the one watch repair in Oxford Street Station and they charged me twice the price for exactly the same service. Then a decided to walk a few minutes more to Piccadilly Circus Station and I found those guys. They solved the problem with my watch in 5 minutes, paid with credit card and the price was half of the other one in Oxford Street. Will definitely go back!

Marijn van Haaren

20:39 18 Mar 19

Excellent customer service, super friendly and helpful. Took 2 watches for battery change and engaged in conversation showing me how they worked and explaining the mechanisms which was great. Found a fault with the chronograph on one of my watches and spent 5 minutes fixing it for no charge extra whatsoever. Very professional and will be taking any other watches for service there in future.

Gail Bragg

15:40 17 Mar 19

Dropped in to get a battery changed a couple of weeks ago - only to find it just needed a bit of sunlight. He didn't charge me a penny, when he could so easily have rooked me. Restored my faith in human nature to discover that there are such honest people about. What a lovely guy!

Gary Kearns

16:52 11 Mar 19

These guys are top-notch! Excellent customer service; prices can't be beat. Staff was very knowledgeable. Watch pickup process was easy!

Luca Perissinotto

08:48 23 Feb 19

Great people, competent and reliable service (and very fair price). I have tried them out with something simple (replacing a crystal and bezel on a Seiko "Sumo"), then moved unto full service of a vintage Zenith, with a manual cal. 126: the watch came back after 10 days running incredibly well. I will go back with more watches ( both modern and vintage): I have never posted a review on Google, but I know how difficult it is to find reliable and competent watchmakers ( for a fair price), and these guys deserve all the business they get!

Caroline Tyler

19:37 21 Feb 19

I would always travel back to these people for watch repairs. They repaired 3 vintage mechanical watches for me for a great price and with an excellent service. Well done Piccadilly Watch Repair, you are the best. The Google reviews are not wrong.

Amar Dassani

10:02 16 Aug 18

These guys are brilliant. They understand great customer service, know what they are taking about! They did the work at a fraction of the cost of other repairers. Places like this are rare gems and I'm delighted I found them.

Cassandra Jones

13:08 06 Aug 18

Wonderful service. Friendly, affordable and fast. I was so impressed.

Alan Chu

18:07 03 Aug 18

Such a friendly guy. A few of my friends recommended this place after having their watch batteries replaced, so I had to go check it out myself. Definitely would recommend for any watch services!

Daniel Bradley

15:03 02 Jul 18

What a great place! Have been there twice now and have had my watch fixed there and then, for a very reasonably price. Really lucky to have this sort of place operating in central London. Highly recommended.

patrick james

16:19 27 Jun 18

Its rare, but once in a blue moon you stumble across a place like this. I had a new movement put in my ancient TAG. It came back looking brand new as it had been polished which was a completely unexpected bonus. Absolutely will never go elsewhere as these friendly gents provide exceptional quality and value service.

Andrea Dal Soglio

11:08 25 Jun 18

I brought my Submariner to change the glass after I dropped it. After few days I got my watch back with a new sapphire glass, excellent and quick service, good pricing and really friendly staff. I will definitely recommend this place to anyone and I'll definitely come back in the future if needed. Thank you.

Zharko 999

21:20 20 Jun 18

I think I’ve been unlucky. No text or call to say the watch was ready. No answer to two texts I sent. I visited the shop and they found the watch. I tried the chrono and it was just as bad as when I brought it in 2 months ago. It’s possible that the watch hadn’t been worked on yet. It’s the lack of communication I can’t tolerate.

imran malik

20:29 15 May 18

My father has a Rolex Tudor he bought in Geneva in 1963 and it stopped working 15 years ago. My son's 21st is coming up so my father wanted to give it to my son / his grandson - I searched high and low to find an expert watch repair centre and then saw the reviews on line on Watch Repair Piccadilly - they fixed it (good as new) and gave it back to me the next day in perfect working order for a very reasonable price - the guys know their watches and have a passion for what they do - simply amazing - don't go anywhere else

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