Terms of Service
Effective Date: 4 April 2025
Company Name: Watch Repair Piccadilly
Contact: info@watch-repair-piccadilly.co.uk | 020 3951 0266
Address: Located inside Piccadilly Circus Underground Station, London, UK
1. Introduction
These Terms of Service govern your use of the services provided by Watch Repair Piccadilly (“we”, “our”, “us”). By booking a service, visiting our store, or using our website, you agree to these terms.
2. Services Offered
We provide professional watch repair, servicing, polishing, restoration, battery replacement, glass replacement, clock repair, and jewellery repair services. We reserve the right to modify or discontinue services at any time.
3. Booking & Payments
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You may book services in person, via phone, email, or our website.
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Payment is due upon completion of the service unless otherwise agreed.
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We accept major debit/credit cards and cash.
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Prices are subject to change without prior notice.
4. Turnaround Times
Estimated service times will be provided during your booking. Delays may occur due to part availability or technical complications, and we will inform you accordingly.
5. Warranty & Liability
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We offer a limited warranty on specific services (e.g. battery replacement, mechanical servicing). Warranty terms will be provided on request or upon receipt of service.
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Warranty does not cover accidental damage, misuse, or third-party tampering after service.
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We are not liable for loss or damage caused by unforeseen events, courier issues, or acts beyond our control.
6. Cancellations & Refunds
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You may cancel your service booking with at least 24 hours’ notice.
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Refunds are only offered for cancelled or incomplete services. Completed services are non-refundable unless proven defective.
7. Customer Responsibilities
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Ensure you provide accurate contact and watch details at the time of booking.
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Collect your item within 90 days of completion. Uncollected items after this period may be disposed of or sold to cover service costs.
8. Intellectual Property
All content, logos, designs, and text on our website are owned by Watch Repair Piccadilly and may not be reproduced without written permission.
9. Privacy
We handle personal data in accordance with our Privacy Policy, and comply with the UK GDPR. By using our services, you consent to such data processing.
10. Governing Law
These terms are governed by and construed under the laws of England and Wales. Any disputes shall be subject to the jurisdiction of the English courts.
11. Contact Us
For any questions regarding these Terms, please contact:
📧 info@watch-repair-piccadilly.co.uk
📞 020 3951 0266
